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Remote CCTV Monitoring

Ultimate peace of mind

When you’re away, our remote monitoring can provide you with ultimate peace of mind. ClearView provides an extensive range of remote security monitoring and security technology services to help protect your assets.

365 days per year

24-hour telephone call centre

Our 24-hour telephone call centre and remote monitoring facility operates 365 days per year and monitors and supports thousands of sites in the UK. Highly trained operatives can respond immediately and initiate pre-agreed escalation procedures in the event of a threat to person or property, or technical fault.

Personalised warnings
Alarmed images

Alarmed images from monitored premises are transmitted to our Alarm Receiving Centre (ARC) (accredited to BS8418 standard) which operates to BS 5979:2007 guidelines.
Integration with public address allows personalised warnings to be given to intruders before a crime has been committed.

What’s unique about our Remote CCTV Monitoring?

ClearView has extensive experience of a range of perimeter intrusion detection methods including
Fence detection: microphonic cable
Active IR beams
Buried copper or fibre cable

However, our primary detection method utilises CCTV video analytics. The sophisticated deep learning software removes up to 90% of false alarms, ensuring that our operators focus on real threats.

This video demonstrates our software in action https://www.linkedin.com/feed/update/urn:li:activity:6651836271423553536

Video motion analytics alarms

Video motion analytics alarms from intelligent cameras are sent to our remote monitoring centre where our unique software filters out alarms caused by non-human and non-vehicle motion. It forwards valid alerts for screen verification by our operators who review alarms for threats. The deep learning algorithms learn and evolve with every camera reviewed, becoming more accurate over time.

The huge reduction in nuisance alarms that the technology provides allows our operators to monitor more sites with greater accuracy, reducing the cost of monitoring overall.

Proactive Monitoring

We are also able to provide a pro-active electronic security system monitoring service where customers receive a regular system health check, remote system reboot and remote user playback support. Remote user playback support can be of assistance when users are unfamiliar with the operation of the site recording systems.

What data does our Remote Monitoring Centre (RMC) hold?

The following information is held from your premises – all in full compliance with the Data Protection Act (DPA):
All video associated with alarms generated from your site. We only keep data from the cameras that showed the incident, we do not keep all recordings and images on site.
Any audible announcements to site.
All telephone conversations from or to your site.
This information is available to you and the police upon request.

Interested in CCTV remote monitoring? Call 01245 214104 to speak to a member of our team. Alternatively, find out more about us, read our latest news or client case studies.

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Fully Accredited

Peace of mind through certification to the highest industry standards.

Experienced

Over 20 years providing bespoke fire & security solutions from our 2,000m² HQ.

Service

Complete fire & security service with rapid response 24/7, 365 days a year.