Job Opportunity: Service Delivery Director

Are you passionate about customer service? Are you looking for a new challenge in leading a team of people to exceed our company KPIs and personal targets? We’ve got a position open for a Service Delivery Director at our office in Chelmsford, Essex. Find out how to apply below.

Salary: Commensurate with knowledge and skillset

Key Responsibilities:

  • Demonstrate effective and integrity led leadership and deliver departmental profit growth
  • Demonstrate effective management of departmental cost and promote a culture of continuous improvement.
  • Lead on customer service for ClearView.
  • Manage key client relationships.
  • Develop a responsive, high standard sub-contracted engineering team.

Financial responsibilities:

  • As part of the requirements of BS8473 the Service Delivery Director is the SPE (Systems Performance Executive) with responsibility for monitoring and analysis of unwanted alarms and troublesome systems.
  • Exercise comprehensive oversight of departmental process efficiency and project delivery cost.
  • Ensure that valuations are prepared so that the invoices always reflect a minimum of work completed and the commitments made by the company.

Service Delivery Director – Job Description 2017

How do I apply?

Call 01245 214104 for more information about the job role. Alternatively, send your CV to Julie Page at


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