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CCTV Servicing & Maintenance

CCTV maintenance is a crucial step in ensuring your surveillance system is always up and running. Proactive services (known as PPM) prevent equipment failure, keeping your surveillance system fully operational.

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an overview

Preventative CCTV Maintenance

Ensure the protection of your staff, visitors, and premises with our comprehensive CCTV servicing. Our cost-effective solution offers 24/7, 365-day engineer response and remote diagnostics to minimise call-out costs.

Our highly trained CCTV engineers have an excellent first-time fix rate and are available for advice and support through our 24/7 helpline. Our servicing maintenance processes are certified to ISO standards and we offer dedicated customer account managers as well as state-of-the-art CRM systems to track the service history of your equipment.

Trust in our experience for both planned preventative maintenance and emergency reactive maintenance.

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01245 214 100

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    Rest assured, quality service comes as standard:

    • Extended Warranties
    • Highly accredited
    • Industry leading installation times
    • 200+ 5-star reviews
    • Free estimates
    • 100% satisfaction guaranteed

    what are the benefits

    Ensure Longevity & Ongoing Reliability

    ClearView specialises in two key types of CCTV maintenance: planned preventative maintenance (PPM) and reactive maintenance.

    PPM is a scheduled service of a CCTV system that is performed on a regular basis to ensure that the system is running at optimal performance. This type of maintenance includes tasks such as checking and cleaning the cameras, testing the recording equipment, and updating software. By servicing your network in this way, our expert engineers can identify and fix any potential problems before they occur, minimising the risk of equipment failure and downtime.

    Reactive maintenance, on the other hand, is an emergency service provided by ClearView in response to an equipment fault. PPM will reduce the need for reactive CCTV repairs, but sometimes a failure is unavoidable and cannot be planned for. Our trusted and friendly team will asses, diagnose and repair the problem, ensuring that everything is back up and running as quickly as possible.

    Looking for CCTV Installation?

    ClearView offers competitively priced CCTV servicing contracts with finance options also available. These contracts provide a range of benefits, including:

    • CCTV compliance with NSI Gold standards
    • Reduced call-outs and support costs
    • Extended CCTV system life
    • State-of-the-art asset management software
    • Unique client portal to view the serviceability of your site assets
    • A dedicated account manager assigned to your account
    • Industry-leading first fix rates and response times
    • Remote diagnostics to reduce call-out costs
    • 24-hour a day, 7-day a week emergency helpline
    • CCTV system critical spares analysis
    • ISO Certified and industry-leading CCTV maintenance processes


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