CCTV Servicing & Maintenance

ClearView specialises in two key types of CCTV maintenance: planned preventative maintenance (PPM) and reactive maintenance.

PPM is a scheduled service of a CCTV system that is performed on a regular basis to ensure that the system is running at optimal performance. This type of maintenance includes tasks such as checking and cleaning the cameras, testing the recording equipment, and updating software. By servicing your network in this way, our expert engineers can identify and fix any potential problems before they occur, minimising the risk of equipment failure and downtime.

Reactive maintenance, on the other hand, is an emergency service provided by ClearView in response to an equipment fault. PPM will reduce the need for reactive CCTV repairs, but sometimes a failure is unavoidable and cannot be planned for. Our trusted and friendly team will asses, diagnose and repair the problem, ensuring that everything is back up and running as quickly as possible.

ClearView offers competitively priced CCTV servicing contracts with finance options also available. These contracts provide a range of benefits, including:

• CCTV compliance with NSI Gold standards
• Reduced call-outs and support costs
• Extended CCTV system life
• State-of-the-art asset management software
• Unique client portal to view the serviceability of your site assets
• A dedicated account manager assigned to your account
• Industry-leading first fix rates and response times
• Remote diagnostics to reduce call-out costs
• 24-hour a day, 7-day a week emergency helpline
• CCTV system critical spares analysis
• ISO Certified and industry-leading CCTV maintenance processes