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Access Control System Maintenance

When systems are neglected, your defences weaken over time. ClearView ensures your security stays fully operational, preventing faults before they become risks.

 

 

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Secure your Assets with Professional Access Control Maintenance Services

If 1 in 3 failures are due to poor maintenance, how secure is your access control? Your access control system is one of the most important parts of your security setup but just like any other system, it needs regular maintenance to stay reliable. A neglected system can lead to malfunctions, unauthorised access or even complete failures. 

That’s where ClearView comes in.Our expertise goes beyond installation; ensuring your access control system runs smoothly, giving you peace of mind that doors stay secure, key cards work seamlessly and compliance is never a concern. 

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    Rest assured, quality service comes as standard:

    • Extended Warranties
    • Highly accredited
    • Industry leading installation times
    • 200+ 5-star reviews
    • Free estimates
    • 100% satisfaction guaranteed

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    Why Do You Need ClearView for Access Control Maintenance?

    Many businesses overlook the importance of ongoing servicing, only realising its value when something goes wrong. With ClearView’s proactive access control maintenance, you’ll never have to worry about system failures disrupting your operations.

    Access control systems rely on hardware, software and network connectivity to function correctly. Over time, wear and tear, software bugs or even environmental factors can cause unexpected failures, leaving your business exposed.  ClearView’s expert team identifies vulnerabilities early, ensuring your business stays protected at all times.

    Security regulations are getting stricter and non-compliance can land you in trouble, especially in industries like finance, healthcare, and education. We make sure your system meets all the necessary standards, including GDPR, ISO 27001, and BS EN 60839-11-1.

    A poorly maintained system is more likely to fail unexpectedly, leading to operational disruptions. Emergency repairs often come with higher costs and potential business downtime. Routine servicing helps you avoid unplanned expenses and keeps your security system running smoothly.

    If your doors stop unlocking or your security logs aren’t updating properly, it can slow down your business. We help you avoid those frustrating breakdowns with proactive servicing.

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    What’s Included in Clearview’s Access Control Maintenance?

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    experiencing issues?

    6 Signs You Need Access Control Maintenance By ClearView

    • Individual users experiencing repeated failed access attempts
    • Doors failing to lock or unlock correctly, affecting security access
    • System logs are not recording entries accurately, making it harder to regulate access
    • Biometric scanners fail to recognise authorised users, potentially compromising authentication and authorisation
    • Slow response times when updating user access permissions, delaying how you implement access control
    • Frequent software or hardware malfunctions, which may indicate a need for preventative maintenance

    If you’re experiencing any of these issues, ClearView can assess whether an upgrade or optimisation is needed. Book a system check today to prevent unauthorised access and keep your security system working efficiently. 

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    Tailored Maintenance for all Types of Access Control Systems

    From biometric and keycard to cloud-based solutions, ensuring long-term reliability and peak performances access control systems made to your specific requirements.


    Ensure the continued security and efficiency of your access control system with regular expert maintenance.

    Trusted Service Providers 

    Our engineers are experienced in servicing and maintaining a wide range of access control systems, from standalone door entry units to fully networked solutions. Whether your system is based on keycards, fobs, biometric readers, or keypad entry, we provide expert support to keep it operating securely and efficiently. Brands we support include:

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    Why Businesses Trust ClearView for Proactive Access Control Maintenance

    Many providers offer basic system maintenance but ClearView goes further by delivering proactive, preventative servicing that enhances security, reduces costs and ensures your system always performs at its best.

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    Industry Leading Access Control System Maintenance Services

    Choose from flexible service packages designed to maintain and support your access control systems. We offer planned maintenance, fast response, technical support, and can take over existing systems to ensure ongoing reliability and early issue detection.

    There are two key types of maintenance that ClearView undertakes:

    Planned Preventative Maintenance 

    Ensure your systems function optimally with scheduled routine maintenance visits. Our Planned Preventative Maintenance service is designed for our technicians to conduct comprehensive audits of your security system, documentation and training requirements. 

    Key features:

    • Audit Reporting – Documented maintenance audits at every visit.
    • Issue Tracking – Detailed reports provided to the System Manager with findings and recommendations. 
    • Comprehensive System Health Checks–  Identifying and resolving potential failures before they cause issues.
    • Contract Oversight–  CRM system stores all site – and contract-specific SLA information.

    Reactive
    CCTV
    Maintenance

    Even the best-maintained systems can develop faults, whether due to power failures, hardware issues or external damage. When something goes wrong, you need it fixed fast. That’s where we come in.

    Key features:

    • 24/7 Engineer Response – Emergency support when you need it most.
    • Onboard Spares – Enabling prompt and effective maintenance.
    • First-Time Fix Approach – Our engineers resolve most issues on the first visit.
    • Parts Availability – Rapid sourcing of specified replacement components on request.
    • Logistics – Timely delivery and van stock replenishment via dedicated drivers.
    • Resource Management – Intelligent software with GPS tracking for efficient engineer allocation. 

    All travel costs are included in your Silver, Gold, or Platinum package.

    Discover The Perfect Maintenance Package For Your Access Control System

    Silver

    Our Silver Maintenance package ensures your systems receive regular planned preventative maintenance visits and timely emergency call-out response. With this package, you can be assured that your systems are being monitored and maintained to minimise any potential.

    Gold

    Upgrade to our Gold package for inclusive callouts and regular planned preventative maintenance visits, along with 24/7 telephone support. This package offers comprehensive coverage and support to keep your systems running.

    Platinum

    For the ultimate peace of mind, opt for our Platinum bespoke package. With 24/7 telephone support included, and discounted rates for future additions or upgrades to your system, you'll have the highest level of support and maintenance available.

    Silver

    Gold

    Platinum

    Planned Preventative Maintenance Visits
    Comprehensive Initial Equipment Assesments
    Asset Tagging of all equipment
    24/7 Help-desk
    Next Working Day Call-out Attendance
    Unlimited 24/7 Telephone Support*
    Inclusive Call outs
    5% Discount on System Additions
    5% Discount on Future System Upgrades
    Inlusive Replacement Parts
    Inclusive Critical Spares Package
    Tailored PPM/Parts/Call out Package
    Customised Company Signage
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    The All-In-One Maintenance Solution

    Why use multiple vendors for your fire and security systems, when you can partner with a single provider for all of your maintenance services with an exclusive point of contact.

    Synergy offers an all-in-one maintenance solution so you can concentrate on the day-to-day operations of your business: knowing compliance is taken care of, risks are handled before they escalate, all at a fixed monthly cost. It’s the smarter way to protect your business, with proactive support that keeps everything running smoothly.

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    FAQS: About ClearView’s Access Control System Maintenance Service

    If you’re experiencing issues with your current access control system, we can perform a one-off diagnostic check to identify and fix problems. If you decide to move to a maintenance contract, we’ll tailor a plan to keep your system running smoothly.

    Absolutely. Many businesses benefit from integrating access control with other security solutions, such as:

    • CCTV cameras– Linking entry data with video surveillance.
    • Intruder alarms– Triggering alerts if unauthorised access is detected.
    • Remote monitoring- Allowing off-site access control management.

    We ensure your security system is seamless, efficient and provides full coverage.

     

    ClearView provides service guarantees on all maintenance work. If an issue reoccurs after a recent service, we will revisit and resolve it at no additional cost under our maintenance agreement.

    Yes. If your system was installed by another provider but you’re not satisfied with their support, ClearView can assess your current setup and take over maintenance. We work with all major access control brands including Paxton, Honeywell, HID and Salto, ensuring smooth operation regardless of your existing system.

    Yes. Many issues can be diagnosed and resolved remotely, reducing downtime and the need for on-site visits. If a problem requires physical intervention, we’ll arrange for a technician to attend as soon as possible.

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    Supporting Services

    ANPR Installation

    We provide bespoke ANPR installation to meet your exact requirements.

    Gates & Barriers Installation

    All our commercial gate and barrier systems are fitted to regulated industry standards for the highest level of security.

    Door Entry Installation

    Unmatched safety and control by securing your property with innovative door entry systems.