Intercom Maintenance
Regular maintenance keeps your intercom running at its best—ensuring clear communication, minimising faults, and extending system lifespan. Speak to us today to safeguard your intercom with expert support.
did you know?
Up to 40% of intercom systems develop faults within the first year if not properly maintained.
Intercoms are a critical part of your security infrastructure—until they fail. Whether it’s static at a key moment or a total shutdown, these issues go beyond inconvenience. They compromise security, disrupt operations, and can leave access points unprotected.
ClearView’s expert intercom maintenance helps you avoid these costly failures. With proactive servicing and fast response support, we keep your systems performing reliably—so your security stays uncompromised.
why choose us
Why You Need ClearView for Your Intercom System Maintenance?
ClearView goes beyond basic servicing. Our experienced engineers take a proactive approach—spotting and resolving issues before they become failures. We help you maintain secure, uninterrupted communication across your premises.
We offer both scheduled and reactive maintenance tailored to your site, your system, and your needs. Whether it’s routine checks or urgent callouts, we work to keep your infrastructure fully operational, efficient, and compliant.
Looking for Intercom Installation?Reduced Downtime, Greater Reliability
Through proactive diagnostics, expert repairs and CRM-scheduled maintenance, we minimise disruptions and keep your access control systems running smoothly.
Long-Term System Performance
Regular system audits with life expectancy reports, QR-tagged asset tracking, and CRM-scheduled upgrades work together to extend the life of your intercom, protecting your investment and reducing long-term costs.
Clear, Reliable Communication
With detailed asset monitoring and automated maintenance via our CRM, we ensure consistent audio and video quality—preventing the glitches that impact day-to-day operations.
how it works
Common Intercom System Issues and our Maintenance Solutions
GET A FREE NO
OBLIGATION QUOTE
Power Supply Failures
Intercoms rely on a stable power source and any disruption can compromise their operation. Issues such as loose wiring, failing batteries or power surges can lead to sudden failures, impacting communication and security.
ClearView’s Maintenance Solution
- Conducting thorough inspections of power sources.
- Replacing backup batteries to prevent downtime.
- Installing surge protection to safeguard components.
Connectivity Issues
Poor connections can cause static, dropped calls, or unresponsive systems. Whether using wireless intercom systems or wired setups, connection faults can disrupt seamless communication.
ClearView’s Maintenance Solution
- Inspecting and securing all wiring and connections.
- Testing wireless intercoms to reduce signal interference.
- Updating firmware and software to maintain reliability.
Environmental Damage
Outdoor intercoms are exposed to elements such as rain, dust, and extreme temperatures, which can degrade performance over time. Protective measures are essential to prevent long-term damage.
ClearView’s Maintenance Solution
- Applying weatherproof enclosures for durability.
- Performing routine cleaning to prevent dirt accumulation.
- Inspecting seals and casings to prevent moisture ingress.
Audio and Video Quality Issues
Intercoms must provide clear communication, but ageing components, misalignment, or interference can degrade audio and video quality, reducing efficiency and security.
ClearView’s Maintenance Solution
- Cleaning and calibrating microphones, speakers, and cameras.
- Adjusting camera angles and speaker placements for clarity.
- Replacing worn-out components to maintain performance.
remote maintenance
Cost-Effective Remote Intercom System Maintenance
In addition to on-site maintenance, ClearView provides remote intercom system support, allowing businesses to resolve minor issues without the need for an engineer visit.
Remote diagnostics can detect underlying faults before they lead to system failures, saving both time and money. Businesses that opt for our remote services experience faster issue resolution and greater operational efficiency.
- Detect intercom system issues early before they escalate.
- Perform real-time intercom diagnostics and troubleshooting for quick resolutions.
- Execute software updates and security enhancements without requiring an on-site visit.
Nexus Infrastructure
success story
Find out how Nexus enhanced security and on-site communication with a fully integrated CCTV, access control, intruder alarm, and SIP-enabled intercom system.
Learn more
Expert Maintenance for Leading Intercom Systems
Our engineers are trained to service all major intercom brands and models. Whether you have a wireless, audio, video, or SIP-enabled system, we ensure it stays compliant, responsive, and future-proof.
As an accredited and award-winning leader in video, audio and phone entry intercom systems, ClearView only supply, design and install best-of breed intercom solutions.
made for business
The Benefits of Intercom Repair and Maintenance with ClearView
Ensuring the reliability and longevity of your intercom system requires more than just basic upkeep. ClearView’s expert maintenance services provide in-depth diagnostics, proactive servicing and rapid response repairs to keep your system fully operational. Our engineers specialise in detecting hidden faults, preventing future failures and maintaining all types of intercom systems, from wireless intercoms to large-scale video entry solutions.
- In-Depth System Diagnostics – Advanced testing to uncover hidden faults before they cause disruption.
-
Tailored Maintenance Plans – Servicing schedules built around your specific intercom setup and usage.
-
Rapid Response Support – Fast turnaround for emergency repairs and on-site assistance when you need it most.
-
Cost-Effective Servicing – Maintenance that protects your budget while extending equipment life.
-
Proactive Fault Prevention – Regular checks to catch issues early and reduce the risk of breakdowns.
-
24/7 Expert Helpline – Around-the-clock support and advice from experienced engineers.
Choosing ClearView means working with a team that understands security and knows how to keep your Intercom system operating at its best, 24/7.
GET A FREE NO
OBLIGATION QUOTE
Industry Leading Intercom
System Maintenance Services
Choose from flexible service packages designed to maintain and support your intercom system maintenance. We offer planned maintenance, fast response, technical support, and can take over existing systems to ensure ongoing reliability and early issue detection.
There are two key types of maintenance that ClearView undertakes:
Planned Preventative Maintenance
Ensure your systems function optimally with scheduled routine maintenance visits. Our Planned Preventative Maintenance service is designed for our technicians to conduct comprehensive audits of your security system, documentation and training requirements.
Key features:
- Audit Reporting – Documented maintenance audits at every visit.
- Issue Tracking – Detailed reports provided to the System Manager with findings and recommendations.
- Comprehensive System Health Checks– Identifying and resolving potential failures before they cause issues.
- Contract Oversight– CRM system stores all site – and contract-specific SLA information.
Reactive
CCTV Maintenance
Even the best-maintained systems can develop faults, whether due to power failures, hardware issues or external damage. When something goes wrong, you need it fixed fast. That’s where we come in.
Key features:
- 24/7 Engineer Response – Emergency support when you need it most.
- Onboard Spares – Enabling prompt and effective maintenance.
- First-Time Fix Approach – Our engineers resolve most issues on the first visit.
- Parts Availability – Rapid sourcing of specified replacement components on request.
- Logistics – Timely delivery and van stock replenishment via dedicated drivers.
- Resource Management – Intelligent software with GPS tracking for efficient engineer allocation.
All travel costs are included in your Silver, Gold, or Platinum package.
Discover The Perfect Maintenance Package For Your Intercom System
Silver
Our Silver Maintenance package ensures your systems receive regular planned preventative maintenance visits and timely emergency call-out response. With this package, you can be assured that your systems are being monitored and maintained to minimise any potential.
Gold
Upgrade to our Gold package for inclusive callouts and regular planned preventative maintenance visits, along with 24/7 telephone support. This package offers comprehensive coverage and support to keep your systems running.
Platinum
For the ultimate peace of mind, opt for our Platinum bespoke package. With 24/7 telephone support included, and discounted rates for future additions or upgrades to your system, you'll have the highest level of support and maintenance available.
Silver |
Gold |
Platinum |
|
|---|---|---|---|
| Planned Preventative Maintenance Visits | |||
| Comprehensive Initial Equipment Assesments | |||
| Asset Tagging of all equipment | |||
| 24/7 Help-desk | |||
| Next Working Day Call-out Attendance | |||
| Unlimited 24/7 Telephone Support* | |||
| Inclusive Call outs | |||
| 5% Discount on System Additions | |||
| 5% Discount on Future System Upgrades | |||
| Inlusive Replacement Parts | |||
| Inclusive Critical Spares Package | |||
| Tailored PPM/Parts/Call out Package | |||
| Customised Company Signage |
The All-In-One Maintenance Solution
Why use multiple vendors for your fire and security systems, when you can partner with a single provider to combine your fire and security maintenance into one cost-effective solution.
Synergy offers an all-in-one maintenance solution so you can concentrate on the day-to-day operations of your business with 24/7 support: knowing compliance is taken care of, risks are handled before they escalate, all at a fixed monthly cost. It’s the smarter way to protect your business, with proactive support that keeps everything running smoothly.
Discover Synergy Security & Fire MaintenanceReduce Cost
Save time and money with a single plan covering all your security and fire maintenance needs. By combining services across one or multiple sites, we offer a more cost-effective option.
One Plan
One plan, one point of contact. We consolidate multiple systems and sites into a streamlined synergy agreement for easier management.
Always Here
Our dedicated Synergy Control Centre is open 24/7, 365 days a year so we are always here when you need us.
Our proactive maintenance approach at ClearView focuses on early fault detection and rapid response. With regular system inspections, remote diagnostics, and a dedicated team available for urgent repairs, we minimise downtime and keep your intercom system functioning efficiently. At ClearView, we prioritise preventative measures to keep your operations running smoothly.
ClearView services a wide range of intercom systems, including audio, video, IP-based and wireless intercom systems. Our engineers are experienced in maintaining systems from various manufacturers. This diverse expertise allows us to handle both legacy systems and the latest technologies, ensuring we can provide tailored solutions regardless of your specific setup.
Yes, ClearView offers emergency intercom repair services for businesses that require immediate assistance. We understand that an intercom failure can pose significant security risks, especially for businesses that rely on these systems for controlled access. Our 24/7 emergency response team is always on standby, ready to assess and resolve urgent system faults as quickly as possible.
Yes, our team can maintain and repair intercom systems regardless of who originally installed them. We conduct a thorough assessment and provide solutions tailored to your system’s needs. At ClearView, we’re committed to delivering exceptional service, regardless of the system’s history, because solving complex issues is what we do best.
Absolutely. ClearView specialises in integrating intercom systems with broader security networks, including CCTV, access control and alarm systems. By integrating your intercom with other security measures, we create a unified system that improves monitoring capabilities, streamlines entry management and enhances overall security.
Our engineers assess your current setup and recommend integration solutions that align with your security goals, ensuring seamless communication and enhanced access control for your premises.
If your intercom system experiences frequent faults, lacks modern features or does not integrate well with your security setup, it may be time for an upgrade. ClearView provides expert consultations to assess your system and recommend cost-effective upgrade options tailored to your needs.
Intercom Installation
We provide bespoke Intercom installation to meet your exact requirements.
Access Control Systems
Protect your premises while keeping daily operations running smoothly.
Synergy Maintenance
Choose our bespoke fire and security system maintenance and support package for comprehensive, fixed-price support.
