Fire Alarm Maintenance
Ensuring the reliability of your fire alarm system is crucial for the safety of your property and those inside. At ClearView, we provide expert fire alarm maintenance services to keep your system functioning properly and in compliance with regulations.
Protect Your People and Property with Reliable Fire Alarm Maintenance
A fire alarm system is your first line of defence in an emergency but it’s only reliable if it’s properly maintained. At ClearView, we provide expert fire alarm maintenance services, ensuring your system is fully operational, legally compliant and ready to protect your property when it matters most.
With a high first-time fix rate and industry-leading response times, we are the trusted Fire Alarm Maintenance partner for businesses across the UK.
why choose us
Why Do You Need ClearView for Fire Alarm Maintenance?
A fire at your premises can have devastating consequences. Fire Services warn that around 25% of businesses never reopen after a serious incident – and for those that don’t recover within a month, that risk rises to 80%. So, Is your fire alarm system ready to protect when it counts?
Our fire alarm engineers provide fire alarm maintenance services in accordance with BS 5839-1, ensuring your system meets the highest standards for installation, commissioning and maintenance.
Accredited and Trusted Engineers
Our engineers are BAFE SP201 certified, FIA members, International Fire Consultants certification, FPA membership NSI Gold accredited, and CHAS-approved.
Tailored Maintenance Solutions
From one-off servicing to comprehensive maintenance contracts, we offer flexible solutions aligned with your operational needs.
First-Time Fix Approach
Most faults are resolved on the initial visit, making sure there is minimal disruption and consistent system reliability.
24/7 Emergency Support
Our dedicated support team is available around the clock, so you’re never left vulnerable in the event of a fire system emergency.
ClearView’s Fire Alarm Maintenance: What’s Included?
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1. Visual Inspection
We check all detectors, call points, sounders and the control panel for visibility, damage and correct positioning, while auditing all system components, verifying asset condition and providing a dilapidation report with life expectancy forecasts to guide repairs and upgrades.
2. Functional Testing
Smoke detectors, heat sensors and manual call points are rigorously tested for reliability, with QR-coded asset tagging ensuring accurate tracking and scheduled maintenance reminders.
3. Battery Check
The backup battery is tested for voltage and condition, with a simulated power failure to confirm the system stays operational during an outage.
4. Integration & Monitoring
Connections to systems like door releases, lifts and monitoring centres are tested to make sure they respond properly in the event of an alarm.
5. Logbook & Reporting
All test results and any faults found are clearly recorded in the site logbook, with recommendations provided where needed to maintain compliance.
6. Frequency
All devices are tested over a 12-month cycle with fire system maintenance at least twice a year, while QR-coded asset tagging ensures accurate tracking and timely reminders for inspections.
trust professional fire alarm maintenance
The Risks of DIY Maintenance
Many businesses attempt DIY fire alarm maintenance. Without professional servicing hidden faults can go unnoticed, making your system non-compliant and leading to devastating consequences in an emergency.
- Every component is tested beyond standard DIY checks.
- Your system meets BS 5839-1 and UK fire safety laws.
- Any faults are detected and fixed before they become serious risks.
stay compliant and protected
Your Fire Safety Legal Duties
At ClearView, our BAFE-certified engineers provide expert servicing for offices, warehouses, retail spaces, and large commercial sites, helping you meet insurance and legal requirements with complete confidence.
The Regulatory Reform (Fire Safety) Order 2005 requires that:
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Businesses must carry out a fire risk assessment.
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They must have appropriate fire detection and warning systems in place.
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Systems must be maintained in an efficient state, in efficient working order, and in good repair.
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Maintenance should be by a competent person (meaning a professional engineer).
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Compliance with BS 5839-1 is considered best practice, but it’s not technically law — it supports legal compliance as the recognised standard.
case studies
Fire Alarm Maintenance Services for Businesses Across the UK
ClearView provides fire alarm maintenance services for a wide range of industries, including corporate offices, retail environments, public sector buildings, and high-security facilities. Our expertise covers both routine servicing and complex, large-scale maintenance projects, including:
Kingsdale
Foundation School
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Keep your fire alarm system operating efficiently with regular professional maintenance.
made for business
Reliable Maintenance & Servicing for All Major Fire Alarm Systems
Our engineers are trained to maintain and repair a wide range of fire alarm systems, from conventional setups to advanced detection technologies. Whatever the make or model, we deliver professional, reliable maintenance to keep your system fully operational and compliant. The types we can maintain include:
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Conventional
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Addressable
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Analogue Addressable
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Wireless
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Aspirating smoke detection (ASD)
- Beam detection
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Flexible Fire Alarm Maintenance Services
Choose from flexible service packages designed to maintain and support your fire alarm systems. We offer planned maintenance, fast response, technical support, and can take over existing systems to ensure your system is functioning correctly and there is an early issue detection.
There are two key types of maintenance that ClearView undertakes:
Planned Preventative Maintenance
Ensure your systems function optimally with scheduled routine maintenance visits.
Maintenance Checklist:
- Audit Reporting – Documented maintenance audits at every visit.
- Issue Tracking – Detailed reports provided to the System Manager with findings and recommendations.
- Comprehensive System Health Checks– Identifying and resolving potential failures before they cause issues.
- CRM System Integration– All system data is logged in our CRM, automating maintenance and callouts while managing SLAs, safety protocols and site-specific requirements.
Reactive
CCTV Maintenance
Even the best-maintained systems can develop faults. When something goes wrong, you need it fixed fast. That’s where we come in.
Maintenance Checklist:
- 24/7 Engineer Response – Emergency support when you need it most.
- Onboard Spares – Enabling prompt and effective maintenance.
- First-Time Fix Approach – Our engineers resolve most issues on the first visit.
- Parts Availability – Rapid sourcing of specified replacement components on request.
- Logistics – Timely delivery and van stock replenishment via dedicated drivers.
- Resource Management – Intelligent software with GPS tracking for efficient engineer allocation.
All travel costs are included in your Silver, Gold, or Platinum package.
Discover The Perfect Maintenance Package For Your Fire Alarm System
Silver
Our Silver Maintenance package ensures your systems receive regular planned preventative maintenance visits and timely emergency call-out response. With this package, you can be assured that your systems are being monitored and maintained to minimise any potential.
Gold
Upgrade to our Gold package for inclusive callouts and regular planned preventative maintenance visits, along with 24/7 telephone support. This package offers comprehensive coverage and support to keep your systems running.
Platinum
For the ultimate peace of mind, opt for our Platinum bespoke package. With 24/7 telephone support included, and discounted rates for future additions or upgrades to your system, you'll have the highest level of support and maintenance available.
Silver |
Gold |
Platinum |
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|---|---|---|---|
| Planned Preventative Maintenance Visits | |||
| Comprehensive Initial Equipment Assesments | |||
| Asset Tagging of all equipment | |||
| 24/7 Help-desk | |||
| Next Working Day Call-out Attendance | |||
| Unlimited 24/7 Telephone Support* | |||
| Inclusive Call outs | |||
| 5% Discount on System Additions | |||
| 5% Discount on Future System Upgrades | |||
| Inlusive Replacement Parts | |||
| Inclusive Critical Spares Package | |||
| Tailored PPM/Parts/Call out Package | |||
| Customised Company Signage |
The All-In-One Maintenance Solution
Why use multiple vendors for your fire and security systems, when you can partner with a single provider to combine your fire and security maintenance into one cost-effective solution.
Synergy offers an all-in-one maintenance solution so you can concentrate on the day-to-day operations of your business with 24/7 support: knowing compliance is taken care of, risks are handled before they escalate, all at a fixed monthly cost. It’s the smarter way to protect your business, with proactive support that keeps everything running smoothly.
Discover Synergy Security & Fire MaintenanceReduce Cost
Save time and money with a single plan covering all your security and fire maintenance needs. By combining services across one or multiple sites, we offer a more cost-effective option.
One Plan
One plan, one point of contact. We consolidate multiple systems and sites into a streamlined synergy agreement for easier management.
Always Here
Our dedicated Synergy Control Centre is open 24/7, 365 days a year so we are always here when you need us.
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FAQS: About ClearView’s Fire Alarm Maintenance
We provide both options. If you need a one-off inspection, we can assess your system’s condition and ensure compliance.
Yes, all our engineers are BAFE SP201-certified and NSI Gold-accredited, meaning they meet the highest industry standards. They also undergo regular training to stay up to date with evolving fire safety regulations and technology.
The frequency of fire alarm system maintenance depends on the size and complexity of your system, but most businesses require at least two servicing visits per year to remain compliant with BS 5839-1.
If your system is over 10 years old, frequently triggers false alarms or doesn’t meet the latest compliance standards, it may be time for an upgrade. We offer expert system assessments to identify whether a simple repair is sufficient or if an upgrade is needed.
Costs depend on the size of your system, service frequency and any required repairs or upgrades. We offer competitive pricing and custom maintenance contracts to suit businesses of all sizes.
At ClearView, we prioritise fast response times to minimise risk. Our engineers are on call 24/7, and for contract clients, we offer rapid emergency callouts to get your system back up and running as quickly as possible.
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